FAQ

WHAT'S THE BEST WAY TO GET TO BRAKROCK?

For the easiest trip, we recommend taking the train or bus, or coming with your bike or longboard, as the main entrance is right at the Duffel Train Station. The Duffel train station is your gateway to Brakrock. The address is 40 Stationsstraat.After you arrive by train, bike, or car, continue towards the festival entrance. Follow the signs and the railroad trackstowards Mechelen. Turn left just before you cross the railroad bridge over the river. Then follow the dike path towards Duffel.

WHERE DO I PARK MY VEHICULE?

We've got a free festival parking near Duffel station just for you. Simply drive to Spoorweglaan 2/bus 1, 2570 Duffel. Turn onto Rechtstraat, and then make a right into the parking lot. This parking is completely free and it's about a 20-minute walk to the festival entrance. Please note, parking in the streets around the festival is not allowed, so make sure to use our free parking. Also, this is not a spot for camper parking, and overnight stays are prohibited.

WHAT PAYMENT SYSTEM IS USED?

We're not going fully cashless just yet because we think a cashless setup at Brakrock might not work as well as we’d like. So, we’re sticking with the token machines that take both cash and card. Plus, there's an info point where you can make payments if you need to.

SAFETY AND DRUG POLICY

The local authorities and Brakrock enforce a zero tolerance policy regarding all types of soft and hard drugs. If violations are detected by the police, an immediate out-of-court settlement will be proposed for small personal-use quantities. This means that the imposed fine must be paid immediately before you are allowed to re-enter the festival grounds.If you refuse or are unable to pay, an official report will be filed with the public prosecutor, and you risk prosecution. Possession of larger quantities will, in all cases, lead to legal prosecution and denial of access to the festival or removal from the site.

The local authorities also enforce a zero tolerance policy regarding: Violence and aggression, Homophobic, xenophobic, or antisocial behavior.

‍DRUGS DROPBOX
An anonymous dropbox is available at the entrance. Visitors can dispose of their drugs here without facing criminal prosecution.

CAN I BRING MY OWN DRINKS ONTO THE PREMISES?

Do not bring your own drinks. Drinking water in reusable plastic bottles is allowed. Free drinking water is also provided at Brakrock (Red Cross)

ARE THERE LOCKERS?

Lockers are available for rent on-site. Hurry, as they cannot be reserved online anymore.

CAN I BRING MY BAG OR BACKPACK INSIDE?

CamelBaks and non-transparent backpacks are prohibited. Small bags and mini-backpacks are allowed (under 30 cm x 15 cm x 30 cm)

CAN I BRING MY DOG TO THE FESTIVAL?

We totally love animals, but please leave them at home for the festival and camping. 'Service dogs' are the only pups allowed.

I CAN'T FIND MY TICKET ANYWHERE. HOW DO I RETRIEVE INFORMATION?

You can retrieve your ticket by clicking the button below. If you still haven’t received them after a few days, just shoot an email to tickets@brakrock.com.

COULD YOU EXPLAIN THE REFILLABLE CUP SYSTEM?

You’ll receive two eco tokens at the entrance of the festival.
* 1 eco token + 1 purchased drink token entitles you to a drink that costs one token.
* 1 eco token + 2 purchased drink tokens entitles you to a drink that costs two tokens.
You can also buy a 1.5-liter pitcher cup. It's convenient to use one big cup to share your drinks with friends. The deposit for one pitcher is 2 tokens, so either 2 eco tokens or two empty cups.
When your drink is finished, you can exchange the empty cup for a new drink. An empty cup is equal to one eco token.

Please note: two eco tokens or two empty cups do not entitle you to a drink.

‍Empty cups must stay on the festival grounds.

CAN I EXCHANGE TWO REFILLABLE CUPS FOR A FREE DRINK?

No, you can't!

WHAT HAPPENS IF I LOOSE MY REFILLABLE CUP?

If you lose your cup or no longer have an EcoCoin, you’ll need to purchase a new cup. This costs one drink token. Cups are non-refundable.

WHAT SHOULD I DO WITH MY LAST REFILLABLE CUP?

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Please return your last cup to the bar or throw it in the designated bin at the exit. Cups are not allowed to be taken off the premises.

HOW DOES THE DEPOSIT SYSTEM FOR THE FOOD BOWLS WORK?

You can grab a food bowl for free, but just make sure to return it to the collection point. When you order from catering, you’ll need to put down a deposit. That's one token for the food bowl and a spork.
When you bring back your stuff (spork and food bowl), you’ll get your token back, but only if you return everything.
So, if you lose the spork, for example, you’ll get no token back.

LOST & FOUND

Did you lose something at the festival or want to file a report. You'll find all the tools you need to do that over HERE soon.
Or you can contact the local police zone BODUKAP with your question. Lost items are kept at the police station, or you can call them at 015 56 51 00. You can also reach them by visiting this PAGE

I CAN'T CATCH THE LAST TRAIN. WHAT SHOULD I DO?

Grab or rent a bike! Belgium’s got a sweet network of bike highways, and the entrance to Brakrock is right on bike highway F1. Or just call an Uber.

FAQ